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Welcome to Flowtenta. These Terms and Conditions govern your use of our website, services, classes, and facilities (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our Services.
Throughout these Terms and Conditions, the following terms shall have the meanings assigned to them below:
Membership terms, including fees, duration, and included services, are as specified at the time of purchase. We reserve the right to modify membership terms for new memberships at any time. Any changes to existing memberships will be communicated to members in advance.
Membership fees are due in accordance with the payment schedule selected at the time of purchase. For recurring memberships, fees will be automatically charged to the payment method provided.
Cancellation requests must be submitted in writing at least 14 days before the next billing date. No refunds will be provided for partial months or unused classes.
Class reservations can be made through our website, mobile app, or in person. Reservations are subject to availability.
Class cancellations must be made at least 12 hours before the scheduled class time. Late cancellations or no-shows may result in forfeiture of the class or a cancellation fee.
Class packs are valid for the period specified at the time of purchase. Unused classes expire after this period and are non-refundable.
We reserve the right to change the class schedule, instructors, or class formats at any time. We will make reasonable efforts to notify members of any changes in advance.
You are responsible for ensuring that you are in suitable physical condition to participate in our classes. If you have any health concerns or medical conditions, please consult with a healthcare professional before participating.
You must inform your instructor of any injuries, limitations, or medical conditions that may affect your participation.
Participation in physical activities carries inherent risks. By using our Services, you acknowledge and assume all risks associated with such activities.
To the fullest extent permitted by law, you waive any and all claims, actions, or damages against Flowtenta arising from your participation in our classes or use of our facilities.
You agree to comply with all posted rules and staff instructions regarding the use of our facilities. Failure to comply may result in removal from the premises or termination of membership.
To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Any content you submit or post on our website or social media channels must comply with our community guidelines. You grant us a non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with our Services.
When using our website or online services, you agree not to:
All content, materials, and information provided through our Services, including but not limited to text, graphics, logos, images, audio, video, and software, are owned by or licensed to Flowtenta and are protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, distribute, modify, or create derivative works from any of our content without our express written permission.
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
To the fullest extent permitted by law, Flowtenta shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services.
Our total liability for any claims arising under these Terms and Conditions shall not exceed the amount paid by you to Flowtenta during the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Flowtenta and its officers, directors, employees, agents, and representatives from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
We reserve the right to terminate or suspend your access to our Services, including your membership, at any time and for any reason, without notice or liability to you.
Upon termination, your right to use our Services will immediately cease, but all provisions of these Terms and Conditions that by their nature should survive termination shall survive.
We may modify these Terms and Conditions at any time. The updated terms will be posted on this page with a revised "Last Updated" date.
Your continued use of our Services after any changes to these Terms and Conditions constitutes your acceptance of the revised terms.
These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
If you have any questions about these Terms and Conditions, please contact us at:
Flowtenta
123 Harmony Street
Byron Bay, NSW 2481
Australia
Email: [email protected]
Phone: +61 2 5432 1098